Senior Principal Engineer, Solutions Architecture
Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
Join us as a Senior Principal Engineer, Program Lead on our Professional Services team in Hyderabad / Bengaluru to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Program Lead (Senior Principal Engineer) you will be responsible for the overall success of the Client Engineering Engagement with the customer, you will also be the point of contact for any program escalations and provide technical direction to the overall engagement. This role is for a leader who will cultivate strong customer relationships, act as the trusted advisor to the customer executive team.
You will :
Creates / owns solutions documentation and leads technical customer engagements, leads executive level customer facing presentations.
Responsible for identifying and developing new opportunities at existing clients as well as opportunities with new clients.
Develops and implements best practices and process improvements throughout the organization, influences and negotiates cross-functional teams.
Build and develop team competence through certifications and training programs.
Prepares technical architectural and implementation design documents and works with the Project Manager to develop the implementation plan, Manage Escalation & Change Control procedures necessary.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role :
Essential Requirements
12+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years with a Master’s degree; or 5+ years with a PhD; or equivalent experience in Azure VDI, Deployment Technologies (SCCM, Intune), MECM etc.
Azure VDI\SCCM\MECM\Intune Subject Matter Expert, exposure to cyber security concepts and managing security monitoring desk.
Proven track record in Mobile Device Management, advanced writing skills and demonstrated ability to document processes for the customer.
Advanced knowledge, understanding and application of project management principles and methodologies.
Strong organizational planning and development, business judgment, influential skills and technical leadership, experience with establishing processes, controls, risk management and resource allocation.
Desirable Requirements
Knowledge and experience in running multifunctional and remote teams
Certification in SCCM\MECM \Intune design and administration.
Sccm • Remote, Bangalore, India