Insight Business Machines - Team Leader - IT Projects Management

Job Responsibilities :

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines for engineers at different site locations.
• Oversee day-to-day operations at multiple sites.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to the team member's feedback and resolve any issues or conflicts.
• Encourage creativity and risk-taking.
• Suggest and organize team-building activities.
• Manages procurement, inventories and stock, including keeping detailed records of inventory use and sales, and advising management on orders where necessary.
• Assists management with hiring processes and new team member training.
• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance.
• Conducts team meetings to update members on best practices and continuing expectations.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
• Provides quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer complaints.

Require Skills :

ref : hirist.tech)