Global Billing Transformation - Team Lead

Job Title : Data Sourcing Senior Associate Purpose of Role :

Business Analyst Global Delivery will be supporting Billing Transformation Lead, as the team implements billing transformation strategy across data (sourcing, operations, and governance), rules, user acceptance testing of new system build out validation and conversion, will be partnering with teams to monitor, track, report progress, targets, and outcome linked to target state operating model for the future of billing operations and proposing metrics, opportunities to enhance operations. This role will be responsible to provide insights, status, opportunities and ensuring that various components of underlying processes are run as expected across processes are all operating in line with the strategy and prioritization defined by the Head of Billing Transformation to achieve the goals of migration to the single, Oracle based platform (ORMB).

Major Responsibilities :

• Set up alongside Global Billing Transformation lead and execution of key priorities along-with OKR / KPI (across operations) as we drive conversion from legacy billing application to target state billing processes and technology platform, alongside developing exception reports and metrics;
• Own and support tracking, monitoring, communication with stakeholders alongside leads to ensure completion and improvements in metrics as we work towards Target state.
• Support broader teams in setting up required reporting and progress metrics, setting up cadence to report out progress, issues, and remediation
• Providing status updates to Billing Transformation Lead, Collaboration and partnership with Data Ops & Billing Team
• Act as an SPOC for internal groups for all process improvements ideas, tracking, and reporting.
• Promote risk excellence culture and looking at opportunities for continuous improvement.
• Supporting internal and External audits
• Develop the team to adopt owners mind set, work independently, and effectively manage timelines

Key Characteristics :

Qualifications :

State Street's Speak Up Line

Locations : Bangalore, India