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Quality Assurance Automation Engineer
Quality Assurance Automation EngineerTestGrid.io • India
Quality Assurance Automation Engineer

Quality Assurance Automation Engineer

TestGrid.io • India
3 days ago
Job description

Job Opening : QA Automation Engineer (Tech Support)

Job Details :

  • Job Location : Surat (Office - Work from Office)
  • Shift Timings :   US EST shifts (Flexibility required) (10 PM to 6 AM IST)
  • Employment Type : Full-time
  • Salary Range : As per market standards

About the Role :

We are looking for a QA Automation Engineer with strong expertise in Web, Mobile, and API test automation who can not only design and maintain scalable test automation frameworks but also collaborate closely with clients in a tech-support-focused role . The ideal candidate will have a mix of hands-on automation skills, client-facing experience, and the ability to troubleshoot complex testing scenarios .

This role provides the opportunity to work on cutting-edge automation technologies , support global clients (flexibility with EST hours), and contribute directly to product adoption and customer success.

Key Responsibilities :

  • Design, write, and automate test cases for Web, Mobile, and API platforms using tools like Appium, Selenium, TestNG, Cucumber, Cypress, Postman, RestAssured, and JMeter .
  • Build, optimize, and maintain custom automation frameworks leveraging Java, Appium, Selenium, Maven, TestNG, and CI / CD tools (Jenkins, CircleCI, Bitrise, GitHub Actions, etc.).
  • Automate test cases for TestOS (TestGrid’s flagship product) and provide hands-on guidance to clients.
  • Collaborate with clients to understand test requirements, troubleshoot issues, and provide technical support for automation and TestOS product usage.
  • Deliver client demos, product walkthroughs, and feature explanations , ensuring smooth onboarding and adoption.
  • Integrate automated scripts into CI / CD pipelines to ensure seamless continuous testing.
  • Act as a technical point of contact for client queries related to automation best practices, framework design, and product integration.
  • Work in an agile environment , contributing to sprint planning, QA strategy, and cross-team collaboration.
  • Required Skills & Experience

  • Bachelor’s degree in computer science , Engineering, or related field .
  • 2+ years of hands-on automation testing experience (Web, Mobile, and APIs).
  • Strong coding experience in Core Java .
  • Proven expertise in building and maintaining automation frameworks .
  • Proficiency in Selenium, Appium, TestNG, Maven, RestAssured, and CI / CD integration .
  • Familiarity with modern QA practices such as BDD / TDD (Cucumber, JUnit) and shift-left testing .
  • Experience with performance testing tools like JMeter.
  • Strong understanding of test methodologies (functional, regression, integration, performance, smoke, UAT, etc.) .
  • Excellent problem-solving skills with strong attention to detail.
  • Strong written and verbal communication skills to engage with clients and cross-functional teams.
  • Flexibility to work in US / EST time zones when required.
  • Preferred / Good-to-Have

  • Experience with cloud-based testing platforms (e.g., TestGrid, SauceLabs, BrowserStack, LambdaTest).
  • Exposure to XCTest, Robot Framework, and Selenium IDE .
  • Familiarity with API test automation frameworks and microservices testing.
  • Prior experience in a client-facing or technical support role .
  • Knowledge of Agile and DevOps practices .
  • Why Join TestGrid?

    At TestGrid, we offer a dynamic work environment with ample opportunities for growth and development. Join us in shaping the future of software testing and be part of a team that values innovation, collaboration, and excellence.

    How to Apply :

    If you are a results-driven Java Developer looking to make an impact, we want to hear from you! Please submit your resume to with the subject line :

    "QA Automation Engineer (Tech Support) - TestGrid"

    TestGrid.io is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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