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Business Operations Lead

Business Operations Lead

StraiveChennai, Tamil Nadu, India
3 days ago
Job description

Role Description :

  • Present & provide data, analytics on operational and financial metrics.
  • Work with Operations & Delivery leaders for improving operational metrics.
  • Track progress and deliver periodic reports with recommendations.
  • Responsible to drive cost savings according to yearly targets.
  • Lead meetings for issues, action items to get them closed (along with other teams as appropriate) .

Experience & Education Background (Mandatory) :

  • 3 to 4 years Resource / Workforce Management experience for IT Services / ITeS (BPM / BPO / KPO) industry.
  • Deep engagement with Business Stakeholders to solve business problems using Data & Analytics.
  • MBA with specialization in Operations, Finance, Strategy, IT / Systems, Technology, Data Analytics.

    • Key Requirements :

  • Ability to keep the big picture in mind.
  • Ensure accurate, clear, and effective communication.
  • Excellent analytical, problem solving and structured thinking.
  • Proficient in Microsoft suite of office products, especially Excel and PowerPoint.
  • Well-organized, adaptable with attention to detail.
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    Lead Operation • Chennai, Tamil Nadu, India