Expectations :
Plan, strategize and oversee maintenance for the brand website by ensuring quality of content, optimal performance and excellent user experience. Manage the website and a team of Web Executives with a strong vision for brand’s success
Responsibilities :
- Oversee responsibilities and timely execution of Web Executives
- Liaise with Design and Development teams for tasks and projects
- Be proactive in pitching improvements to the websites
- Plan, implement, manage, monitor, and upgrade the client's website
- Respond to and troubleshoot all website issues
- Identify and respond to all website security breaches
- Ensure that the website is protected by enabling the appropriate security measures
- Conduct content audits to eliminate redundant and / or duplicate information
- Plan communication aligned with the brand’s strategy
- Ensure website quality and efficiency by conducting regular test plans
- Plan to improve the User Experience of the website regularly
- Collaborate with teams and management to ensure that the website aligns with brand strategy
- Prepare and present strategies to grow website metrics that are important to the brand
- Keep up-to-date with industry best practices and monitor competitor websites
- Plan, strategize and track promotional campaigns
- Analyse, Strategise, plan and prepare monthly website performance reports and present to internal and external stakeholders
- Maintain tracker of all updates on the website
- Ensure Client satisfaction & smooth communication. Spearhead all website maintenance related conversations with the client
Skills required :
Strong attention to design detailUnderstanding user behaviour and building user journeyAwareness about Product Management & Best PracticesAnalytical mind and problem-solving attitudeWorking knowledge of web technologiesExperience using at least 1 e-commerce platform (eg : Shopify, Magento)Experience using Agile Methodology for Project ManagementGoogle Analytics Power UserUnderstand and read API DocumentationAbility to adapt to new tools and softwareGood understanding of SEOAbility to troubleshoot website issues in a fast-paced environmentPresentation skillsPreparing Pitch decksExcellent communication skillsAbility to resolve team conflictFantastic time management skillsAbility to manage, lead, and work with teamsLocation : Mumbai
Note : Someone with a tech background having experience with development would be preferred