Hiring : Technical Support Associate International (US) Process Work from Office
Location : Kolkata
Mode : Work from Office (WFO)
Shift : 247 Rotational (including night shifts)
Joining : Immediate or within 15 days
About the Role
We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills basic technical understanding and are ready to work in a dynamic environment this opportunity is for you!
Key Responsibilities :
Handle technical support queries from international customers
Provide prompt resolutions via calls and emails
Maintain high-quality customer experience and professionalism in every interaction
Requirements
Education : Undergraduate / Graduate / Postgraduate ( BCA MCA)
Freshers & experienced candidates (up to 4 years)
Excellent verbal communication skills
Basic technical knowledge is a must
Immediate joiners or max 15 days notice
Benefits
CTC : 2.2 LPA 3.2 LPA (based on experience)
Includes night shift allowance (up to 3000 / month)
One-way cab facility as per company policy
Important
Candidates currently pursuing any course are not eligible
No cash-in-hand payments for experienced candidates
Required Skills :
Education : Undergraduate / Graduate / Postgraduate ( BCA MCA) Freshers & experienced candidates (up to 4 years) Excellent verbal communication skills Basic technical knowledge is a must Immediate joiners or max 15 days notice
Required Education :
Any Undergraduates / Graduate / post graduates
Key Skills
Access Control System,AutoCAD 3D,Database,Information Technology Sales,Maintenance Engineering,Marine Services
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 200000 - 300000
Technical Support Executive • Kolkata, West Bengal, India