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Customer Support Associate - {Voice and Non-Voice}

HRH Next Services Pvt. Ltd.Hyderabad, Telangana, India

30+ days ago

Job description

Join our dynamic team at [Company Name] as a Customer Support Associate! We are a growing BPO company dedicated to delivering exceptional customer service experiences. If you have 6 months of BPO field experience and are proficient in English and Hindi, we invite you to attend our Walk-In Interview.

Key Responsibilities :

Provide top-notch customer support through both voice and non-voice channels.
Assist customers with inquiries, issues, and requests in a professional manner.
Address customer concerns, provide accurate information, and offer appropriate solutions.
Maintain detailed and accurate records of customer interactions.
Collaborate with the team to ensure timely issue resolution.
Adapt to rotational shifts to accommodate morning and evening schedules.

Qualifications and Skills :

Minimum 6 months of BPO field experience is required.

Proficiency in English and Hindi languages is essential.

Inter and above qualification is preferred.

Strong communication skills, both verbal and written.

Problem-solving attitude and ability to handle customer concerns effectively.

Flexible to work in rotational shifts.

Positive and proactive approach towards customer interactions.

Interview Details :

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Customer Support Associate - {Voice and Non-Voice} • Hyderabad, Telangana, India