Job Title : Cloud Engineering and Operations Scrum Master / Kanban Coach (6Month Assignment)
Location : Bangalore India (Need Remote collaboration with US)
Reports To : SRE Manager
Experience Level : Overall 8 years and 3 years (Agile Coaching / Cloud Engineering and Operations aligned teams)
Job Summary
We are seeking a Scrum Master with deep Kanban expertise to act as a process coach and Agile systems designer for our Cloud Engineering Cloud Operations and Site Reliability Engineering (SRE) team on a 6month contract. This role goes beyond standard Agile facilitation youll lead the creation rollout and continuous improvement of delivery practices in a complex SRE environment. The ideal candidate will bring practical Kanban experience coaching skills and strong knowledge of tools like Azure DevOps and BMC Helix.
Key Responsibilities
Agile Process Design & Implementation
- Define implement and refine Kanbanbased delivery practices suited for platform / SRE teams.
- Establish cadences WIP limits workflow policies and a pullbased system that reflects the dynamic nature of SRE work.
- Design and evolve Kanban boards in Azure DevOps mapping to real operational workstreams.
- Translate unstructured work into trackable backlog items and actionable tasks.
- Help integrate workflows between Azure DevOps (build & engineering) and BMC Helix (CMDB incidents standard requests).
Coaching & Cultural Enablement
Coach SRE engineers managers and stakeholders on Agile / Kanban principles and the value of structured workflows.Build team discipline around logging work limiting WIP and managing flow.Guide leaders and stakeholders in their roles within a Kanban system (e.g. replenishment prioritization demand management).Create training materials and run working sessions as needed.Agile Delivery & Operational Support
Facilitate Kanban ceremonies : standups story development story analysis retrospectives replenishment and flow reviews.Track and report flow metrics (cycle time lead time blocker aging) to drive improvement.Support team coordination across time zones (India US).Coordinate compliance and auditrelated tasks as part of operational tracking.Requirements
Experience : 3 years in Agile coaching or Scrum Master roles with demonstrated experience in process design for DevOps / SRE / Platform teams.Kanban Expertise : Handson experience building and coaching Kanban systems. (Kanban System Design KMPI or similar is a plus.)Tools :Azure DevOps : backlog design board configuration work item taxonomy
BMC Helix or Service Now : awareness of CMDB and operational work integrationSoft Skills : Excellent facilitation coaching and change management skills. Ability to influence without authority.Technical Understanding : General familiarity with CI / CD incident management cloud services (Azure) and reliabilityfocused workflows.Nice to Have
Experience integrating Agile systems with ITSM tools (like BMC Helix).Knowledge of SRE concepts : SLIs SLOs incident postmortems automationfirst mindset.Familiarity with SOC compliance infrastructure change controls or regulated environments.Qualifications :
Initial Education Background :
Bachelors degree or diplomaAdditional Information :
Language skills and level expected :
English (written and Spoken) requiredRemote Work : Employment Type :
Fulltime
Key Skills
Dermatology,Communication,Excel,Furniture,Airlines,Jboss
Experience : years
Vacancy : 1