Job Description
- Ongoing support of clients’ Azure and on-premises environments with a focus on infrastructure and networking with occasional support of Azure PaaS solutions
- Resolution of alerts from the NOC monitoring system for issues with Azure VMs and Windows servers
- Assist with managing the monitoring system, including deploying monitoring for new customers, creating new monitoring rules based on business requirements, etc.
- Work with members of other teams to coordinate resolution of issues that are in their technical area
- Work directly with clients on their Azure and Windows Server projects and questions, including advising them on best practices
- Be the technical lead for multiple clients, having a deep understanding of their infrastructure and overall architecture
- Work within the ticketing system to monitor, track, and resolve client issues
Qualifications
Overall 10+ Years of Experience2+ years of experience with Azure in a hands-on engineering role focused on IaaS and networking3+ years of Windows Server and Active Directory engineering / administration experienceBasic networking experience (for example : administering or troubleshooting site to site VPNs, basic routing, firewall rules, etc.)should have experience in VM Migration from On - Prem to Cloud (Azure)Ability to support multiple clients and prioritize multiple issues simultaneouslyAbility to adapt to changes in Microsoft Azure technologies quicklyDemonstrate a good set of troubleshooting skills to resolve complex issuesThe ideal candidate also has some of the following (Optional) :
Experience with Microsoft 365 products, including Exchange Online, Teams, and Azure Active DirectoryHas worked at a Managed Services Provider supporting multiple customersHas worked with or administered IT Monitoring tools such as Solarwinds, Nagios, or ConnectWise AutomateExperience with Azure Log Analytics and ability to write or understand Kusto queriesExperience with PowerShell scriptingExperience in IT Security and / or Cloud SecurityAdditional Information
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and / or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests.
All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.