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Bora India - Center Manager

Bora India - Center Manager

BORABangalore, India
11 days ago
Job description

Job : Center Manager

Experience : 0 - 3 yrs

BORA, a revolutionary built-in kitchen appliances brand from Germany, manufactured in Austria & Germany, has a global presence in 60+ countries. BORA had launched their operations in India, through CREADORA INDIA PVT LTD in the year 2019. BORA is an uber-luxury brand that beamingly partners with all the major International & a few Indian Kitchen brands. BORA has two experience centers in India in Bengaluru & New-Delhi.

BORA INDIA (CREADORA INDIA PVT LTD) is seeking applications from young professionals who could manage a world class brand's engagement & specification through Key Account Management of Architects & Designer firms.

Job Location : Bora Experience Center, Langford Road, Bangalore. 560025

Work Timings : Tuesday to Saturday

Reporting Manager : Manager - Experience Center Operations

  • Note : Only female candidates should apply for the role.

WHAT ARE YOUR RESPONSIBILITIES?

  • Building and maintaining strong relationships with members of architect and designer firms.
  • Organizing planned and cold-call visits to the A&D community and their specified leads, scheduling and following up on calls and upselling to existing customers.
  • Sourcing and managing customer referrals.
  • Continuously self-training using the company's eLearning platform and attending mandatory training sessions.
  • Providing accurate answers to customer queries, prioritizing and escalating designer's and customer questions when necessary.
  • Conducting cost-benefit analysis for prospective customers and advising on appropriate purchase options.
  • Promoting specific products as directed by management.
  • Informing leads and customers of current promotions and discounts.
  • Cultivating positive business relationships to extend the engagement lifetime value of architects and designers.
  • Developing sales strategies, both individually and as part of a team.
  • Thoroughly tracking all appointments, sales, complaints, and status reports for manager review.
  • Continuous self-improvement through experience and manager feedback.
  • Meeting sales targets with a focus on value-driven results.
  • WORK EXPERIENCE :

    Candidates should have 0 -3 years of experience in handling premium or luxury electronic goods, building materials, home dcor, or modular kitchen brands.

    KEY PERFORMANCE INDICATORS :

  • Key Accounts (Architect Firms) Contribution : Ensure that a minimum of 50% (30 firms) out of 60 architect firms contribute to BORA's business in a fiscal year (January to December).
  • Generate a minimum of 14 qualified leads (projects) per month, totaling 168 leads per year.
  • Achieve a minimum conversion ratio of 30% for all generated leads (i.e., 30% of 168 leads, which is 50 leads, must be converted into order confirmations).
  • Conduct a minimum of 3 meetings per day for at least 20 working days, totaling 60 meetings in a month, specifically with architects, designers, their end-consumers, BORA dealers, and Project Management Consultants.
  • WHO IS AN IDEAL CANDIDATE :

  • Well-groomed with strong business etiquette and a high level of ownership.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel, Word, and PowerPoint.
  • Ability to work on projects involving multiple stakeholders and willingness to participate in company assigned courses.
  • Strong negotiation and networking skills.
  • Existing professional relationships with top architects and designers in the city.
  • Quick learner when it comes to technical products.
  • Ability to understand 3D layouts, plans, and elevations of consumers' construction sites and kitchens and propose viable technical solutions.
  • ref : iimjobs.com)

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