Job descriptionVideo Reviewing processGood communication skills (written and verbal).Confidence, good team player, and a quick learner.High on Observation and Analytical Skills.Ability to concentrate, review videos without distraction to resolution.Maintain regular and reliable attendance, flexible with the working schedule.Ability to analyze information and evaluate results to choose the best solution and solve problemsEnsure that appropriate steps were taken to resolve customers problems and providing feedback accordinglyConduct quality monitoringAssociate / Analyst – Review Operations