Greetings from Infosys BPM Ltd.,
We are hiring candidates for Service Desk - Spanish Language Expert in Pune .
Please find below Job Description for your reference :
Job Location : Pune
Skill - Service Desk
Education - Full time Graduates - 15 Years of Education
Experience - 2 - 4 Years
Work from office.
Should have Experience with Spanish Language - Service Desk Support
- Excellent communication skills to attend / resolve client issues on calls / chat / mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24
- 7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value.
- Work from Office
If interested, please share your resume with below details to pc.sriram@infosys.com
Name :
Email & Mobile Number :
Graduation :
Date Of Birth :
Post-Graduation : (If applicable) :
Total experience :
Relevant experience :
Current / Previous Company name :
Current CTC :
Expected CTC :
Notice period :
Current location :
Flexible with Night Shift :
Regards,
Infosys BPM Recruitment team.