Key Account Manager - GurgaonConfidential • Gurugram, Gurgaon / Gurugram, India
Key Account Manager - Gurgaon
Confidential • Gurugram, Gurgaon / Gurugram, India
15 days ago
Job descriptionManage existing customers (Account Management) New Business Development Work with branches in delivering excellent customer service Market survey, competitor analysis to understand gaps of our services Improve customer profitability / margins Support the service team by providing client feedback Attend to other work-related duties as may be assigned to you from time to time Customer (Revenue) retention of 95%+ On-time customer contract renewal of 100% Price increase from existing customers as per target set Manage collection and DSO as per targets set Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set Excellent Customer Relationship management skills Good communication - both verbal and written Proven track record of customer management and business development Ability to work with cross-functional teams. Bachelor's Degree (or its equivalent) with overall sales experience of 6+ years of which 2 years should have been in Managing Key Accounts Fair knowledge of the geography in which the position will be based Good working knowledge of Word, Excel and PPT Individual Contributor Internal team External stakeholders Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in : Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation
About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.
For more details : https : / / www.rentokil-pestcontrolindia.com
About The Role
- The Assistant Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Requirements
Job Responsibilities :
i) Customer retention
ii) Annual contract renewal with price increase
iii) Collection / DSO management
iv) Up-selling
Key Result Areas
Competencies (Skills Essential To The Role)
Educational Qualification / Other Requirement
Role Type / Key Working Relationships
Benefits
What can you expect from RPCI
DEI statement : At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Skills Required
Competitor Analysis, Word, Customer Relationship Management, Ppt, Market Survey, Account Management, Excel, Business Development
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Key Account Manager • Gurugram, Gurgaon / Gurugram, India
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