Expectations :
To drive innovation and be the uniting factor for the clients and their goals across services
Experience required :
4-5 years of professional experience in managing and growing client accounts in SEO, Web, Content, marketing domain (preferably).
Responsibilities :
- Spearheading the brand strategy, client communication and collaboration between Web, SEO, Content and Direct Marketing teams
- Define, maintain, and evolve the overall brand strategies ensuring timely execution and delivery backed up with regular insights, analysis, and reports
- Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client
- Time to time recommend, design and implement new projects to improve clients digital footprint
- Solid knowledge of new industry as well as digital technology trends
- Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working
- Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship
- Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to time
- Passion for technology as an enabler for customer and company growth
- Effectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang
- Strong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilment
Skills required :
Excellent written and verbal communication skillsTalented in storytelling and delivering engaging presentationsExcellent interpersonal and relationship-building skillsAnalytical mind and problem-solving attitude.Polished business communication with effective time management skillsProficiency in fundamental MS Office softwareAt least 2 years of experience using any 2 CMSs and at least 1 e-commerce platform (eg : Shopify, Magento)Great team skills with the ability to collaborate with senior leadershipAbility to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams.Knowledge and understanding of the technical implementations and API documentationGoogle Analytics Power User