Client Service Executive

Client Service Executive Qualification : Graduate Experience : 0-2 years ( fresher / Insurance Broking firm / TPA co. / Insurance Co.) Strong analytical & problem solving skills with high attention to detail. Excellent written, verbal English communication and presentation skills. Handling Major Corporate Group. Handling queries of HR / Employee through emails& Calls and resolve them. Solving Customer / HR / Broker's queries related to claims and other issues. Following up with Insurance Company for endorsement and getting the same updated in system. Guiding customers to apply for claims and with policy Terms & Conditions. Register claims in system. Grievance resolution by taking follow from the operation team. Tracking up the claims file for & updating to the corporate client till the claim get settled. Following up for cheque dispatch details and NEFT details with backend and banks. Maintaining day to day activities on the worksheet. Assisting in MIS Preparation. Preparing & Sending Monthly MIS to