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Ticketmaster - Senior DevOps Engineer - Windows/Linux Server
Ticketmaster - Senior DevOps Engineer - Windows/Linux ServerIomedia India Pvt. Ltd. • Gurugram
Ticketmaster - Senior DevOps Engineer - Windows / Linux Server

Ticketmaster - Senior DevOps Engineer - Windows / Linux Server

Iomedia India Pvt. Ltd. • Gurugram
28 days ago
Job description

THE JOB :

Ticketmaster Sport is part of Live Nation Entertainment which is the worlds leading live entertainment company comprised of global market leaders : Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

You will consult on and help to implement solutions as part of a Product Delivery team. Enabling teams to deliver software faster by creation of tooling and automation, providing operational support for a range of products, including the delivery of ticketing and associated solutions for major tournaments and high-profile sports clubs and events.

Because our business is online 24 / 7, you will be required to work out of hours and provide on-call duty on a rota basis.

WHAT YOU WILL BE DOING :

  • Supporting and maintaining a hybrid Windows and Linux infrastructure, ensuring stability, performance, and operational efficiency.
  • Partnering with product engineering teams to bring new features and platform components into production, contributing to a seamless deployment pipeline.
  • Automating recurring tasks, deployments, and testing workflows using infrastructure-as-code and scripting tools to improve consistency and speed.
  • Designing and implementing highly available, fault-tolerant systems that meet performance and scalability demands.
  • Planning, organizing, and clearly communicating project progress and outcomes to stakeholders and team members.
  • Driving continuous improvements in system architecture, security, and operational processes to meet PCI compliance and internal standards.
  • Diagnosing and resolving complex issues across the full technology stack, from infrastructure to application level.
  • Conducting regular infrastructure audits, identifying gaps, and maintaining a well-prioritized backlog of improvements and enhancements.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) :

  • Solid hands-on experience working with public cloud platforms, particularly AWS, including infrastructure provisioning and cloud-native services.
  • Proficient in scripting languages such as PowerShell, Bash, and Python, with a strong focus on automation and operational efficiency.
  • Practical experience provisioning infrastructure using Terraform or CloudFormation, following infrastructure-as-code principles.
  • Working knowledge of secrets and service discovery tools, such as Vault and Consul, ensuring secure and reliable platform operations.
  • Skilled in using configuration management tools like Ansible, Chef, or Octopus Deploy to streamline and standardize infrastructure deployments.
  • Strong knowledge of Windows and Linux server configuration and administration, with the ability to support hybrid environments.
  • Experience managing and maintaining Active Directory, including integration with cloud services and identity platforms.
  • Familiar with network storage technologies, such as NetApp and Amazon S3, including setup, management, and optimization.
  • Proven experience with virtualization platforms, including VMware, Hyper-V, and XEN, supporting scalable, resilient systems.
  • Comfortable working with and integrating RESTful APIs, enabling automation, observability, and platform extensibility.
  • YOU (BEHAVIOURAL SKILLS) :

  • Applies advanced troubleshooting skills to proactively resolve issues and minimize operational disruption.
  • Demonstrates strong analytical thinking and a solution-oriented mindset, regularly identifying opportunities for improvement and innovation.
  • Uses sound judgment to select appropriate methods, tools, and approaches for solving complex technical challenges.
  • Actively contributes to the design and architecture of systems, ensuring alignment with business goals and technical strategy.
  • Regularly reviews performance, security, and quality metrics, identifying trends and taking action to maintain operational excellence.
  • Embraces new ideas with an open and adaptive mindset, actively seeking opportunities to experiment, learn, and grow.
  • Shares and applies proven solutions and best practices from across teams to drive consistency and efficiency across the organization.
  • Consistently delivers work to a high standard, demonstrating ownership, precision, and a commitment to continuous improvement.
  • (ref : hirist.tech)

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