In-depth knowledge of the ServiceNow platform architecture, including its modules, tables, scripts, and APIs.
Proficiency in configuring and customizing ServiceNow applications (e.g., ITSM, CSM, HRSD, SPM, GRC, SecOps).
Experience with ServiceNow development best practices, including scripting (JavaScript, GlideRecord, GlideAjax), UI policies, business rules, workflows, and flow designer.
Understanding of ServiceNow's data model and strategies for effective data management and migration.
Familiarity with ServiceNow's upgrade process and instance cloning.
Experience with ServiceNow Studio and Source Control Integration (e.g., Git) for development.
Knowledge of ServiceNow Performance Analytics and reporting Technologies :
Extensive experience with various integration methods : REST, SOAP, JDBC, ODBC, SFTP, LDAP, SAML, OAuth.