Desktop support Engineer - Mumbai Vikhroli

Job Description

Job Opening : Desktop Support Engineer – Vikhroli, Mumbai (C2H Role)

Location : Vikhroli, Mumbai

Client : Leading MNC

Role Type : Contract-to-Hire (C2H)

Shifts : Rotational

CTC : Up to ₹30,000 per month

Experience : Minimum 1 year of hands-on experience required

Qualification : Any graduate

Key Responsibilities :

Provide end-to-end desktop support, both hardware and software.

Perform OS installations and system upgrades as required.

Support and configure Microsoft architecture environments (Windows, Outlook, Office 365, etc.).

Handle Outlook configuration, troubleshooting, and user support.

Set up and maintain Active Directory accounts, permissions, and security settings.

Provide first-level network support including LAN / WAN connectivity and basic troubleshooting.

Manage incident tickets and ensure timely resolution of IT issues.

Coordinate with teams and users to ensure seamless support and satisfaction.

Requirements

Required Skills :

Solid knowledge of desktop hardware, peripherals, and software support.

Proficiency in OS installation, Active Directory setup, and Microsoft Outlook configuration.

Basic understanding of network concepts (IP addressing, LAN / WAN, DNS / DHCP).

Good communication skills to interact with global stakeholders.

Ability to work effectively in rotational shifts.

Benefits

Why Join Us?

Get a foot in the door with a renowned MNC.

Opportunity to convert to a permanent role based on performance.

Work with an experienced IT infrastructure team and gain exposure to enterprise technologies.

Laptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility.

Requirements

Required Skills : Solid knowledge of desktop hardware, peripherals, and software support. Proficiency in OS installation, Active Directory setup, and Microsoft Outlook configuration. Basic understanding of network concepts (IP addressing, LAN / WAN, DNS / DHCP). Good communication skills to interact with global stakeholders. Ability to work effectively in rotational shifts.