We are hiring for Service Desk Manager for a management consulting firm.
Business Title : Service Desk Manager
Exp : 10+yrs
Mode : Hybrid
Location : Gurgaon
Job Description
We are seeking a dynamic and experienced Service Desk Manager to lead a team of Procurement Operations Service Desk Specialists managing queries from stakeholders and suppliers on Source to Pay activities. . The ideal candidate will possess exceptional leadership skills, extensive experience in people and stakeholder management, and a deep understanding of procurement processes.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field
- Minimum of 10 years’ experience in procurement, with at least 3-4 years in a senior managerial role.
- Proven expertise in people management, with a track record of developing high-performing teams.
- Strong understanding of Source to Pay procurement processes and policies, compliance, and SNOW management.
- Understanding of Purchase-to-pay tools (e.g., Coupa, Ariba, Oracle, etc.). Experience in Coupa will be a plus.
- Experience of managing multi geographies across time-zones
- Proficiency in Microsoft suite (Word, Excel, and PowerPoint)
- Global Experience within the professional services industry in procurement or related function
Pls share your resume leeba@mounttalent.com