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Customer Support Engineer
Customer Support EngineerTricog Health • Chennai, Republic Of India, IN
Customer Support Engineer

Customer Support Engineer

Tricog Health • Chennai, Republic Of India, IN
30+ days ago
Job description

Role & Responsibilities :

  • Installation of the Machines.
  • Educate and train customers on the use of machines, software and applications.
  • Attending Breakdown Calls and Troubleshooting
  • First Time Resolution of the machines handled.
  • Manage Spares Inventory

Additional Information :

  • Result-oriented way of working with ownership and responsibility
  • Ability to work in a fast-paced and dynamic environment.
  • Ability to work productively with minimal supervision.
  • Goal-oriented with a focus on achieving sales goals and objectives.
  • Having a valid Driving License and a bike.
  • Should be fluent in English and the Local language.
  • Build positive relationships with customers.
  • Payment Collection
  • Education : Minimum ITI or Diploma

    Year of Experience : 2-5 years

    Industry : Healthtech / medical equipment Healthcare or devices

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    Customer Support Engineer • Chennai, Republic Of India, IN

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