Junior Retention Analyst

Role Overview - We’re looking for a Junior Retention Analyst to support our user lifecycle and engagement efforts. The ideal candidate has hands-on exposure to customer engagement & retention platforms, with a solid grasp of user behavior, data analysis, and campaign performance tracking.

Key Responsibilities -

• Set up, run, and monitor retention campaigns (push, in-app, email, messages)
• Analyze retention metrics and customer behavior using cohort and funnel analysis
• Build and maintain dashboards to track user engagement, retention KPIs, and campaign performance
• Create user segments and support personalization strategies
• Conduct A / B tests and report results with actionable insights
• Collaborate with product, growth, and content teams to align messaging with user journeys
• Present insights regularly to stakeholders to guide campaign and product decisions

Skills & Qualifications -