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Lead – Email Strategy & Customer Growth(Email Deliverability)
Lead – Email Strategy & Customer Growth(Email Deliverability)Netcore Cloud • Mumbai, Maharashtra, India
Lead – Email Strategy & Customer Growth(Email Deliverability)

Lead – Email Strategy & Customer Growth(Email Deliverability)

Netcore Cloud • Mumbai, Maharashtra, India
7 hours ago
Job description

We are #hiring for Lead – Email Strategy & Customer Growth(Email Deliverability)

Location : #Mumbai

Reporting to : Chief Business Officer – Email

Netcore Cloud is a global, AI-powered customer engagement and experience platform that helps B2C brands drive revenue, retention, and personalized experiences across channels, with email as a core growth lever.

What you will do

  • Design full-funnel email and lifecycle strategies that drive conversions, retention, repeat revenue, and ROAS for enterprise customers across verticals.
  • Run strategic audits (segments, journeys, cadence, templates, triggers, hygiene) and redesign onboarding-to-win-back flows backed by data and best practices.
  • Champion innovation with AMP, dynamic content, and AI-powered segmentation and journeys, closely partnering with Deliverability to turn inboxing insights into business actions.
  • Lead workshops and CXO presentations on email excellence, lifecycle design, and innovation, and create reusable frameworks, templates, benchmarks, and GTM decks.
  • Enable internal teams (CSM, Sales, Email Ops) with strategic narratives, help rescue at-risk ac nocounts, and support retention and expansion motions.

What you will work on daily

  • Review performance (opens, clicks, CTOR, conversions, domain health) and translate insights into clear strategy recommendations and experiments.
  • Conduct weekly account audits on segmentation logic, journey flows, and send patterns to spot early warning signals and propose quick fixes.
  • Build and document vertical-wise playbooks, winning strategies, and new use-cases like AMP carts, AI segments, and predictive journeys.
  • Collaborate with Deliverability, Product, CSM, and Sales to align on growth roadmaps and help position email strategy in key pitches and renewals.
  • What you bring

  • 7+ years in #EmailMarketing, CRM, Lifecycle, Martech, or Growth, with strong hands-on experience in journeys, triggers, segmentation, and analytics.
  • Multi-vertical exposure; E-commerce and Retail experience preferred, with a solid understanding of email deliverability fundamentals.
  • Ability to think like a consultant, simplify complex funnels, and tie every recommendation to revenue, retention, or clear business outcomes.
  • Excellent communication, storytelling, and presentation skills, with comfort engaging CXO-level stakeholders.
  • Nice to have

  • #ESP-side, #EmailDeliverability, consulting, or agency strategy experience, ideally in B2C SaaS or MarTech.
  • Exposure to AMP, AI-led personalization, predictive journeys, and advanced segmentation.
  • Interested candidates please at priyanka.sharma@netcorecloud.com or dm your resumes

    Girish Kambli Shilpa Tawte Vaibhav Kulawade

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    Strategy Lead • Mumbai, Maharashtra, India

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