Client Growth Strategist

As a Client Growth Strategist at BusinessLabs you will play a hybrid role of a consultant strategist and closer. You ll be working closely with entrepreneurs using our directory-based SaaS platform to help them move from stuck to scaling. You ll guide them through product capabilities advise on growth strategies and close retainers all while acting as their trusted partner in growth.

This is not a traditional sales job. It s a high-impact role at the intersection of SaaS consulting and business development.

Requirements

Key Responsibilities

Consult with leads and clients to understand their goals and recommend tailored solutions.

Conduct 10 demo or consultative Zoom calls per week

Showcase the features and possibilities of Brilliant Directories software

Guide clients on smart use of existing tools and advanced features

Promote the Indian Dev Team as a partner for implementation and customization

Close paid growth retainers and track performance via CRM

Follow up via email LinkedIn WhatsApp and other channels

Host webinars growth sessions and support Zoom rooms

Collaborate with the delivery team to ensure client success.

Advocate for clients internally to improve tools training and services

Must-Have Skills

Excellent spoken and written English

Strong understanding of SaaS digital products and marketing funnels

Comfortable with Zoom consults screen shares and live demos

Strong follow-up game using CRM and tracking tools

Process-driven mindset with documentation skills

AI and automation power user creative and efficient

Growth-oriented and eager to learn quickly

Basic understanding of Brilliant Directories platform (demo access available)

Benefits

Bonus Points

Experience working at a SaaS company or in consulting roles

Prior experience in selling or closing retainers

Familiarity with Upwork LinkedIn outreach or business development

Background in mentoring entrepreneurs or building communities

Experience running webinars or training sessions

Key Responsibilities Consult with leads and clients to understand their goals and recommend tailored solutions. Conduct 10+ demo or consultative Zoom calls per week Showcase the features and possibilities of Brilliant Directories software Guide clients on smart use of existing tools and advanced features Promote the Indian Dev Team as a partner for implementation and customization Close paid growth retainers and track performance via CRM Follow up via email, LinkedIn, WhatsApp, and other channels Host webinars, growth sessions, and support Zoom rooms Collaborate with the delivery team to ensure client success. Advocate for clients internally to improve tools, training, and services Must-Have Skills Excellent spoken and written English Strong understanding of SaaS, digital products, and marketing funnels Comfortable with Zoom consults, screen shares, and live demos Strong follow-up game using CRM and tracking tools Process-driven mindset with documentation skills AI and automation power user creative and efficient Growth-oriented and eager to learn quickly Basic understanding of Brilliant Directories platform (demo access available)

Education

BTech, MTech, MCA Candidates with a technical background and strong communication or business orientation are ideal.

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 10 - 10