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Customer / Technical Support Executive-International

Customer / Technical Support Executive-International

TRDFIN Support Services Pvt LtdJaipur, Rajasthan, India
4 days ago
Job description

We are looking for a talented Customer / Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.

Job Responsibility :

  • Handle international customer calls efficiently and professionally.
  • Understand customer needs and provide appropriate solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Follow call handling protocols and maintain call quality standards.
  • Maintain accurate and detailed records of interactions.
  • Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Salary Budget : 27K – 35K CTC per month + performance-based incentives

Location : Jaipur

Language requirements : Excellent English communication (No grammatical errors or MTI)

No. of Position : 50+

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Support • Jaipur, Rajasthan, India