SaaS Content Strategist

Contract to hire

Location : Preferrably Hyderabad / Chennai

Job Summary : As a Technical Content Writer, you’ll create clear, engaging documentation and tutorials that simplify complex SaaS features. You’ll collaborate with cross-functional teams to craft user guides, release notes, and “how-to” content that enhances product understanding and user experience.

Key Responsibilities

• Create and maintain product documentation including :
• User guides and knowledge base articles
• Product feature documentation
• Release notes and “What’s New” updates
• Product tours and walkthroughs
• Develop “How-to” videos , tutorials, and quick-start demos that simplify product usage.
• Work with product and marketing teams to ensure consistency in voice, tone, and accuracy across all content.
• Continuously improve documentation based on feedback from internal teams and customers.
• Quickly learn new tools, products, and technologies to translate technical information into accessible content.

Must-Have Skills

Nice-to-Have Skills

About the Role

We are looking for a Technical Content Writer with a passion for creating clear, engaging, and user-focused content for SaaS products. The ideal candidate will have experience working in a SaaS-based product company or start-up , with a proven ability to explain complex features in simple, user-friendly language.You’ll collaborate with product managers, designers, and engineers to create compelling content that helps users understand, adopt, and make the most of our platform.

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