Unified Communications - Systems Analyst 2

What success looks like in this role :

• Expert-Level in Microsoft Teams, Microsoft Lync / Skype-for-Business and integrated technologies
• Strong hands-on experience in complex enterprise Unified Communication platforms
• Expert-Level experience in Configuring and Administration of High Availability environment for Unified Communication technologies, Direct Routing, SBCs environments.
• Environmental changes consolidation, platform upgrades, SBC firmware and security management
• Responsible for working with the Unisys Service Delivery Manager (SDM), Unisys Client Executive (CE) and / or direct client manager to strengthen Unisys position as a strategic partner, managed services provider, and IT Services Provider for the client.
• Superior customer facing and technical skills including ability to develop trusted advisor relationship with Enterprise customers
• Provide recommendations on the evolution of the infrastructure to meet short, medium, and long-term objectives as it relates to Digital Workplace Collaboration.
• Provide recommendations regarding improvement and enhancements of the technologies supporting Digital Workplace Collaboration.
• Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation.
• Optimize the performance of the environment, including reconfiguration, maintenance and / or upgrades.
• Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration
• Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies.
• Create and maintain all documentation for all architecture, build, integration, transition and maintain phases of the Digital Workplace Messaging technologies.
• Conduct hardware capacity planning and make recommendations based on future direction and needs as it relates to supporting Digital Workplace Messaging technologies.
• Support partnerships with Microsoft and other vendors that make up the Digital Workplace technology area.
• Exceptional analytical and problem-solving capabilities
• Must be able to handle any critical situation or escalation timely and effectively.

You will be successful in this role if you have :

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free : 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys EEO commitment here .

Locations : Gurugram