Grow Your Staff is seeking a Chief of Staff.
This role is ideal for someone who excels in operational leadership, process excellence, and cross-functional execution. While not a subject matter expert the ideal candidate will have deep expertise in managing high-performance teams, improving delivery operations, and leveraging technology and data to drive scale.
Experience required : 7-12 years
Location : Remote
Time- 1 : 30 pm- 10 : 00 pm (Monday - Friday)
Type of employment- Full-time
Responsibilities :
Business Operations & Delivery Oversight
- Oversee and drive day-to-day operations across the consultancy delivery team, ensuring alignment with business goals.
- Manage PMO functions for the delivery team, ensuring projects are executed efficiently and on time.
- Lead Quality Control initiatives to enhance client delivery standards.
- Develop and refine operational processes for scalability and productivity.
- Ensure adherence to existing systems and processes, while proactively identifying areas for enhancement.
- Manage operational efficiency by implementing data-led insights and workflow automation.
- Collaborate with leadership to translate strategic priorities into actionable plans.
- Research and implement cutting-edge AI tools and agents across non-sales functions to drive modern, lean operations.
Process Improvement & Cross-Functional Alignment
Foster a high-performance, collaborative culture within operations and delivery.Improve internal communication and cross-functional workflows.Monitor key initiatives, ensuring strong ROI and cost control.Build systems for performance tracking, vendor management, and resource allocation.Streamline non-core functions using modern tools and automation, focusing on efficiency over headcount expansion.Support financial planning, budgeting, and forecasting activities.Qualifications
Bachelor's or Master’s degree in Business Administration, a related discipline, or equivalentExperience in business coaching and people managementEssential : Strong communication and presentation skillsExcellent verbal, written, and interpersonal skills in English