Network Resolution

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Troubleshoot and manage complex network issues across Layer 1, 2, and 3.
• Monitor network performance and proactively resolve incidents within SLA / SLT.
• Operate and maintain routing protocols including OSPF, BGP, and MPLS.
• Perform break-fix changes on faulty hardware (Cisco, Juniper, HPE).
• Escalate and coordinate with datacenter technicians and hardware / carrier vendors to resolve outages and ensure RCA documentation.
• Work with SNMP-based tools for fault and performance management.
• Collaborate with global stakeholders, ensuring clear and effective communication.

Your Profile

What You Will Love Working at Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.