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Team Lead, User Experience
ConnectWisePune, Maharashtra, India11 days ago
Job descriptionSets day to day operational objectives for the UX team Supervises support and / or professional level colleagues Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders Leads and prioritizes the daily activities of the team Manages, mentors, and coaches to develop a collaborative and dynamic team of UI and UX Designers Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency Guides the product teams to understand our partners and their needs through market analysis, customer research, and feedback Collaborates with product managers, engineers, architects, and designers to understand the product requirements, use cases and user journeys to produce a superior user experience Embeds design-thinking processes around user research, rapid prototyping, testing & iteration Maintains design consistency, utilizing our DSM, defined patterns, interaction design, etc. Designs or delivers feedback on anything from workflows and wireframes to prototypes Ensures all design deliverables are completed on time and accurately Exceptional leadership and customer service skills Willingness to work in a team environment Strong organizational skills to give the team direction Professional presence suitable for interaction in meetings, in-person, or via email Excellent presentation and communication skills Management skills to oversee direct reports, deliver updates, and track progress Skilled in managing and collaborating with a remote team Aptitude to make decisions from a data-driven perspective Comprehensive design portfolio displaying recent user-centered design work Proficient in user-centered design, UX research, UX strategy, and interaction design Intermediate knowledge of design tools such as Figma or equivalent Bachelor’s degree in related field or equivalent business experience 2+ years of relevant experience 1+ years of managerial experience Preferred : previous experience with Agile based project execution
General Summary :
The Team Leader of User Experience is responsible for mentoring entry level and experienced UI and UX designers in a fast-paced SaaS / Agile environment to create a best-in-class user experience for our ConnectWise suite of web applications. This role supports cross-functional teams to create a superior user experience for multiple products across platforms.
Working Conditions :
- Pune / Mumbai / Bangalore (Hybrid depending on location)
Essential Duties & Responsibilities :
Knowledge, Skills, and / or Abilities Required :
Educational / Vocational / Previous Experience Recommendations :
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Team Lead • Pune, Maharashtra, India
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