Site Reliability Engineer

Description GSPANN is hiring a Site Reliability Engineer (SRE) for its Pune or Hyderabad location. This full-time role focuses on enhancing the reliability of global eCommerce platforms through automation, observability, and cloud-native tools like Azure, Kubernetes, and Terraform.

Role and Responsibilities

• Use monitoring tools such as Dynatrace, Splunk, Datadog, Grafana, or New Relic in hands-on scenarios.
• Demonstrate strong knowledge of observability tools, trends, and technologies.
• Identify gaps in SRE practices and implement scalable, effective solutions.
• Support cloud-based production environments, with a preference for Microsoft Azure.
• Write automation scripts proficiently, ideally using Python.
• Utilize cloud deployment tools like Ansible, Terraform, and Azure DevOps effectively.
• Work comfortably in containerized environments using Kubernetes and Docker.
• Apply configuration management tools such as Chef, Ansible, or AWS CodeDeploy.
• Troubleshoot complex issues independently and provide quick resolutions.
• Use and configure observability dashboards and manage end-to-end (E2E) monitoring requirements.
• Maintain expertise in cloud and automation tools (e.g., Azure, Python).
• Leverage Continuous Integration / Continuous Deployment (CI / CD) and Infrastructure as Code (IaC) tools like GitLab, Jenkins, Ansible, Terraform, and Azure DevOps.
• Exhibit soft skills including ownership, effective troubleshooting, and strong collaboration.
• Define and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Participate in incident response efforts and conduct Root Cause Analysis (RCA) post-outages.

Skills and Experience